Last week we reviewed an Android/iOS app named VocalBee and this week, we have a Q&A with Atul Tatke one of the co-founders of VocalBee. The chat revolves around VocalBee, his views on startups and his tips for entrepreneurs. So, let’s start with the candid interview ..
Can you give a small background of your startup & it’s co-founders ?
We are four of us that are working on this venture. Two of the founder members have been working on voice & mobile technology startup Hummingbytes. Another one comes from smartphone development background. He was a part of the company which got bought over by a big technology company. The fourth one comes from Restaurant and Retail industry. He has deep experience in Business and Technology consulting.
How did you guys come up with the idea of “VocalBee” ?
VocalBee is a spinoff of the idea that got conceived in Hummingbytes. Some part of the engine was built and used in Call Center & other customer service centric implementations.
Which are the areas where you feel VocalBee would be very effective ?
We concentrate on three kind of communications – Question, Idea & Feedback. Also we are concetrating on local government and businesses. I think we will be effective where citizens and consumers want to have quick communication of above type. Location based service is also another key point of the system. Events and promotion is also another feature which is very appealing when you mix it with location based service.
In addition to above mentioned areas, we will be able to capture client specific structured feedback once business is onboard with us.
Can you explain a bit more as to how the entire flow goes from when user sends suggestion/idea to VocalBee [i.e. what happens when I file a complaint of Pothole in my area, where the complaint will go etc. and user can keep track of it] ?
Government Setup: So, if you are in an area in Bangalore and came across a big pothole. Currently there is no easy way for you to raise your concern. With VocalBee you can take a picture, write about it and send it to the city. This communication will be going to a special page that we have designed for India. Also this communication will be going to our Twitter and Facebook. We are also analyzing this data that is coming & eventually will be presenting it to the government.
We will also try to get government to buy into it and give them the account. At this time it will become a claimed account. With claimed account, government can be directly in touch with citizens. They can broadcast events like street construction, water or electricity outage etc. In the US we are working with a couple of towns and their response is very good. They are working closely with us.
We will also try to get government to buy into it and give them the account. At this time it will become a claimed account. With claimed account, government can be directly in touch with citizens. They can broadcast events like street construction, water or electricity outage etc. In the US we are working with a couple of towns and their response is very good. They are working closely with us.
Business Setup: You visit the restuarant and like the food. Currently you can go on Zomato or Burrp and give the review. The review goes in social sphere. With VocalBee you give review to the business and we will connect with the business & send your communication to them. Businesses that come on board will be able to have one-on-one connection with consumer. Businesses can also send promotions, events on this established connection. We also have a concept of Wall where other people can answer or vote on public communication. We already have more than half a dozen businesses on this platform in the US.
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