CleverTap, the advanced mobile marketing solutions provider, will be participating at the Seamless Asia, 2018 event in Singapore. To be held at the Suntec Convention Centre on May 3~4, 2018, Seamless Asia promises to bring together the biggest names in the retail, e-commerce, and digital payments space from across the region – under one roof. Over 6,000 attendees, 150 exhibitors, and 200 speakers are slated to attend the event, as the future of a tech-driven and mobile-first Asia takes shape.
CleverTap will showcase the dynamic capabilities of its data-driven mobile marketing solution suite that empowers marketers to intelligently identify, segment, engage, monetize, and retain users across the entire app user life-cycle. In an extremely competitive e-commerce Southeast Asian market that continues to grow rapidly on the back increasing smartphone penetration, falling data charges, and rising popularity of online payments, building loyal segments of repeat users across both web and app is extremely challenging.
We are excited to be a part of Seamless Asia, 2018. Our dynamic platform can enable web and app businesses to address diverse use cases that help them eventually drive greater user engagement and retention.
Southeast Asia is an extremely promising market. We believe that our cutting-edge marketing automation solutions will empower marketers to not just drive top-line revenues, but also contribute towards the socio-economic growth in the region. We look forward to interacting with some of the brightest minds in the business and share our own insights at Seamless Asia, 2018.
Today, marketers need to embrace the power of AI/ML-driven omnichannel marketing that accounts for user-level behavioral, geographic, and smart device-specific information. This lays the foundation for delivering hyper-personalized, contextual, and timely interactions across channels such as push notifications, in-app messages, email, and/or SMS. Delivering differentiated and satisfactory user experiences at scale help brands create long-term customer relationships.
About CleverTap
CleverTap is a powerful mobile marketing solution that helps marketers create differentiated omni-channel customer engagement strategies that drive growth. Every day, thousands of brands build valuable customer relationships using CleverTap’s intelligent mobile marketing platform, which provides actionable, real-time insights to help create amazing customer experiences.
Over 4,000 global brands, including Star, Sony, Domino’s, Vodafone, Go-Jek, Astro Group, Fandango, DC Comics, and BookMyShow, trust CleverTap to help them connect with users and grow their mobile apps. To learn more about CleverTap, visit CleaverTap on Facebook and Twitter.
Atos, a global leader in digital transformation, has entered into a global agreement with Google Cloud to address the digital transformation needs of enterprise customers. This agreement will see the creation of secure solutions in areas including hybrid Cloud, data analytics & machine learning and the digital workplace.
Going beyond the traditional IT landscape, today’s data-centric digital transformation generates an ever-increasing need for data lakes, data management, analytics and cognitive technologies. Machine Learning is key to discovering and leveraging new business & marketing opportunities, but also demands secure solutions to protect data against cyber risks and ensure compliance.
Addressing this fast-growing demand, Atos is working with Google Cloud to provide businesses worldwide with secure cutting-edge solutions.
Secured Hybrid Cloud – Atos will develop and expand its Canopy Orchestrated Hybrid Cloud with Google Cloud Platform as Atos’ preferred public Cloud platform, leveraging its scale, security, reliability and availability while ensuring data localization. In addition, Atos will also take advantage of specific technology, such as container orchestration with Google Kubernetes Engine, to drive Hybrid Cloud adoption in global enterprise organizations.
The expanded Atos solution will also complement Google Cloud’s advanced and comprehensive set of security features with a multilayered defense approach delivering enhanced security to customers. The Atos platform will support clients in meeting access and control requirements that European and global regulations demand.
Data Analytics & Machine Learning – Atos will develop a machine learning practice that will leverage Google Cloud’s ML APIs to create industry specific solutions across multiple verticals.
Digital Workplace – Atos will develop a G Suite practice to further enrich its market leading Digital Workplace offering for enterprise customers. As a Cloud-native intelligent productivity and collaboration suite, G Suite is completely inter-operable with other collaboration tools, and will enable Atos to further transform and automate the digital workplace and enhance user experience and productivity.
With these solutions, Atos will offer enterprises a fast and friction-less way to use Google Cloud technologies alongside their existing assets and processes, while at the same time leveraging data to create new insights and value for their own customers.
To accelerate product availability for customers, Atos will establish three ML/AI customer innovation labs and R&D centers in France, UK and the US. Atos will leverage training from machine learning experts in Google Cloud’s Advanced Solutions Labs to bring the latest advancements in ML to their customers.
I am extremely pleased to announce today this first global partnership with Google Cloud, one of the world’s leaders in Artificial Intelligence. Together, we will enable fast and smooth adoption of AI for enterprises.
By combining Atos integration capabilities and technology expertise with Google Cloud technology, we enable organizations to thrive in the most innovative and trusted environment, in compliance with global regulations. With this partnership, Atos becomes the ‘last mile’ of the digital information chain.
We are excited to collaborate with Atos to bring Google Cloud to more companies. Together with Atos we will allow companies to transform and improve their business by enabling access to the most advanced Cloud infrastructure, cutting-edge machine learning capabilities and intelligent collaboration tools.
Google Cloud will be Atos’ preferred public Cloud partner. The first phase of the global partnership will concentrate on working with Atos global customers. In parallel, Atos will open new innovation centers for future business transformation projects with its customers.
The evolution of digital technologies such as Social, Mobility, Analytics and Cloud [SMAC] is having a significant impact on IT within enterprises. By 2020, a staggering 20+ billion connected devices will be in place, which would be about three times the size of the current world’s population, enabling us to crave for a perfect synchronization with just about everything around us. You will need to decide if you are one of the early adopters of technologies that will drive your business just ahead of your competition, working with the newest and most advanced solutions and leaving your competition to play the catch-up game.
Transformation today begins with digital Infrastructure and data is the key theme within the orchestration layers of digital infrastructure. Enterprises have been accumulating data and literally have not even come close to exercising the real worth of it. Empowering business with actionable information can fundamentally change the way business can operate and transform. Here is where automating managed services operations will accelerate digital transformation journey within an enterprise.
So what are the areas one can possibly apply intelligent automation within the IT operations framework? Let’s look into the top three areas where automation is already underway.
Automating Service Desk Operations – We need to re-look at how enterprises engage service desk for end-user support. With digital transformation accelerating at very high speed, information technologies are changing rapidly in the way businesses are getting done today. With rapidly changing technologies there are high turnover of services desk engineers that leads to lack of knowledge and experience.
This leads to high risks and low quality of services. Besides providing a 24×7 support takes a toll with the costs going north. Enterprises can look into building AI/RPA into their service desk support operations. In fact, with roughly 30-40% of Level 0/1 services desk support cases being repetitive, you can leverage the power of Natural Language Interpretation [NLI] and cognitive automation in the form of AI bots. AI powered RPA and cognitive automation are quickly becoming the main driving force for digital transformation today. Traditional service desk and being transformed to Digital Service Desk providing end users the flexibility to talk to someone anytime from anywhere with 50~70% reduction of costs to handle each incident.
Automating IT Operations Management – Modern enterprises that are adopting Hybrid-IT will need a solution that will allow them to discover everything they have in real-time. Auto-discovery of IT assets and complete visibility of all your IT resources, no matter where they are will also require automation in management of incidents.
Automation in streamlining the process of creating and managing incidents, as well as notifying the right teams with correlation between the resources in real-time basis, it becomes even more important on how you handle the false positives from here on. Escalation and alert on critical events to ensure rapid problem resolution and consistent service performance will lead to meaningful insights to providing the actionable information to the CIO organization to better manage the business of IT today.
Integration of RPA/AI in IT Operations Management – The network operations center or the digital command center [as I would like to put it in today’s scenario] is the focal point for a 24×7 IT Infrastructure /Application and Data Monitoring and Management. With everything-as-a-service, connectivity becomes the principle driver for any digital journey. Ensuring health of these connected devices to ensure 24×7 availability is the key element for a greater customer experience [CX].
Enterprise will need to plan to bring in RPA that will perform health check [including security checks] of systems & applications and take corrective remedial actions to ensure the environment performs giving the experience that is needed. Automation on service requests post work-flow approvals coming out of IT service management needs to be automated.
Robotic process automation [RPA] is the important step in the evolution of new business models since it significantly reduces the need for IT service agents to perform routine, rule based, high volume activities, enabling them to instead focus on more innovative ideas.
Thinkers, enthusiasts, market researchers and many others place 2020 and 2025 as an important milestone in the coming years. Is this because of ‘conversational‘ banking, ‘self-driving‘ vehicles, and ‘drones‘ to deliver packages? You are talking to ‘robo-advisors’ on market trends and investments, ‘cognitive‘ coach on your phone designing your next day diet based on your previous days workouts and the list keeps adding up. To make all this a reality, enterprises that develop or adopt such innovation must have their IT Services automated to handle the kind of demand in implementing Hybrid IT in their journey of digital transformation.
About the author
Nilesh Gupta is the VP & Global Head – Digital Infrastructure Management Solutions & Strategy, at 3i Infotech Ltd. More details about him can be found here
Truecaller has announced that it has reached over 100 million active users who use the app on a daily basis. In less than a year, the app has leapfrogged from 100 million monthly active users [MAUs] to 100 million Daily Active Users [DAUs], and is growing faster than ever.
In a company blog post Alan Mamedi, CEO & Co-founder shared a letter to express his delight on the milestone
It was so big, in fact, that Truecaller is pleased and excited to announce that we now have more than 100 million daily active users using our app for their daily communication. There are only a handful of mobile-only services that impact as many users each and every day, and we are humbled to be able to join this exclusive group.
We could never have predicted that Truecaller would become a resource for women’s safety in many countries; or that it would be used for e-commerce and courier services around the globe to facilitate the difficult last mile of delivery, or allow more people to experience a data-only product in offline mode. Truecaller is more than just an app on your phone, it has aided in bridging the digital divide between the urban and growing semi-urban/rural markets in India, and has even enabled more African businesses to accept online payment.
The world has come a long way
From people mostly using Nokia and BlackBerry phones years ago, to a wide array of Androids and Apples, technology is constantly evolving around us and the world of communication has come a long way. The cost of both mobile phones and data continues to plunge, which allows more and more people to come online with just their phone.
In emerging markets, Truecaller is seeing the importance of smartphones in peoples’ daily lives. It’s their primary gateway to the internet, their connection with family and friends, people abroad, and increasingly their main banking and finance tool. Smartphones and Truecaller have become indispensable in the lives of our 100 million daily users.
Making your communication safe and efficient
With technology evolving, Truecaller has also come a massively long way since the day we founded the company. From simple beginnings as a Caller ID and spam blocking app, to a full-fledged communications platform with calling, SMS, Flash Messages and payment services.
Ebix, Inc., a leading international supplier of On-Demand software and e-commerce services to the insurance, financial, e-governance and healthcare industries, has entered into an agreement to acquire a majority stake in India based Smartclass Educational Services Private Limited [Smartclass], a leading e-learning Company engaged in the business of education services, development of education products, and implementation of education solutions for K-12 Schools.
Ebix expects the acquisition to be immediately accretive to its earnings and forecasts up to $0.20 in increased Diluted EPS, once the acquisition is fully integrated over the next 6 months. Under the terms of the agreement, Ebix will pay up to $8 million in cash for its stake in SmartClass.
Smartclass is one of India’s leading e-learning companies catering to the fast-growing K-12 education sector in India. With staff strength of approximately 500 employees out of a total of 1000 staff, dedicated to research & development and customer engagement, the Company caters to accredited school education through rich media like 2-D, 3-D, Virtual reality animation etc. Smartclass’s 500-strong sales and marketing staff across the country has helped create a strong growth trajectory, in terms of top line and reach for the Company.
Smartclass today has a customer base encompassing thousands of classrooms, paying for Smartclass e-learning products and services in an on-demand subscription basis. Smartclass will be tightly integrated into Ebix’s Education and e-learning initiatives in India and is seen as one of the many steps, that Ebix intends to take with an intent to invest up to $100 million in the sector.
The e-learning business model is typically asset lite and caters well to strong recurring operating margins, once the customer aggregation crosses the threshold levels. We have been eyeing India’s fast-growing e-learning sector for many years now, fueled by education being one of the highest spending areas traditionally for an Indian median household.
Towards that extent, we have earmarked a $100 million amount for investment in India’s e-learning sector and the acquisition of Smartclass is a logical first step for Ebix to establish its presence in the country’s e-learning markets.
A few years back, we started investing in the healthcare e-learning sector through our Indian subsidiary acquiring Birmingham based Oakstone LLC. Any business-like e-learning where you can create an asset and sell it thousands of times, has strong possibilities of generating strong operating margins and cash flows.
When you consider the strong focus that the Indian Government has put on investing in the e-learning sector in the recent budget, the present nascent state of the country’s education infrastructure, and the fast growth that high tech companies like Smartclass have experienced in India, the decision to take up a strong position in the country’s e-learning markets became an easy one for Ebix.
Divya Lal, Smartclass Chief Executive Officer said
We are very excited by the possibilities of growth, geographical reach and financial strength that this investment from Ebix brings to Smartclass. We look forward to becoming a part of the Ebix family and replicating Ebix’s international success over the last two decades, to build upon our existing strengths and take a leadership place in India’s e-learning industry.
About Ebix, Inc.
With 50+ offices across 5 continents, Ebix, Inc., endeavors to provide On-Demand software and E-commerce services to the insurance, financial, e-learning and healthcare industries. In the Insurance sector, the Company’s main focus is to develop and deploy a wide variety of insurance and reinsurance exchanges on an on-demand basis, while also, providing Software-as-a-Service enterprise solutions in the area of CRM, front-end & back-end systems, outsourced administrative and risk compliance, across the world. For more information, please visit Ebix and EbixCash.
Nazara Technologies Limited and Royal Challengers Sports Private Limited [Royal Challengers Bangalore] have come together to launch their second mobile cricket game RCB Epic Cricket.RCB Epic Cricket is a 3D realistic and simulative game for fans featuring multiplayer mode that allows users to play versus other players across India. In this game, play as Virat Kohli, AB De Villiers along with team sensation Safaraz Khan and rule the pitch.
Nazara has exclusive mobile gaming rights for a multiyear partnership with Royal Challengers Bangalore to license the intellectual property for curation of freemium games. HP has come on board as the title sponsor for the official game, RCB Epic Cricket. It has been integrated in the game in the form of jersey branding, billboards, real estate branding, user interface branding and much more. HP is one of the key sponsor brands for RCB for the 11th edition of T20 Season.
Last year, the RCB Star Cricket game rose quickly through the charts and had even reached the No.1 top free games spot on Google Play within few days of its launch. While the peak engagement was during T20, more than 54% of the engagement happened post the T20 season during the rest of the year.
Amrit Thomas, Chairman of Royal Challengers Bangalore, said
Over years, RCB has become more a lifestyle brand than just a cricket team. RCB has immensely transcended the experience of fan engagement. Fans connect with the team across multiple touch points on digital platforms. We strive to give them a seamless and more personalized experience for the love and support they have shown for the team.
We are thrilled to announce the launch of our new muliti- player game RCB Epic Cricket with Royal Challengers Bangalore. It feels great to work with a team which is always eager to push new boundaries whether it is ‘play along’ aspect within the stadium or hall of fame on social media.
RCB fans are in for a treat this year with exciting merchandise to be won within the multiplayer launched in the game. We have also printed a QR code on all the tickets sold at the RCB stadium for them to have an interactive experience while watching the game.
RCB Epic Cricket is currently designed to be played in three modes – Multiplayer Mode, Live Events and Career Mode. The unique part about the game is its multiplayer system which enables the player to create your own RCB Dream Team and play against an opposing team [RCB Dream Team] in a turn based multiplayer match along with elements of strategy. The player can compete on– Daily, Weekly and Monthly Leader-boards to win plenty of original RCB merchandise.
The Live Events enables the player to play real time matches of RCB during the T20 Season. This mode gives the players a chance to help RCB defeat their rival teams. The players can compete in these Live events to win existing RCB merchandises.
The Career mode, on the other hand, will enable the player to play as their favourite RCB stars. To begin with you can step into the shoes of ace cricketer and RCB Captain, Virat Kohli. This mode offers the cricket fans to face 7 bold Teams on-field that have been simulated from T20. This mode also has other cricketing heavyweights such as Yuzvendra Singh Chahal and AB de Villiers. The game is available for download on Google Play Store for android devices and is expected to be available for iOS by mid-April 2018.
RCB Epic Cricket for Android can be downloaded from here
In the advent of the shift towards evaluating performances through ‘Continuous Feedback’, Cyber Managers Software Services [CMSS] [earlier coverage here] has now enabled ‘e-Nhancer – the performance management platform’ with the Continuous Feedback capabilities.
The essence of e-Nhancer’s continuous feedback system is to provide a platform for employees to critique work related activities of their co-workers on real time basis. To facilitate quick feedback, e-Nhancer provides easy access on all major touch points like HR portals, Communication platforms and intranet social workplace available on Mobile or desktop.
According to Godwin Pinto, Business Head Mobility at CMSS, said
Keeping feedback simple and accessible is our primary focus in making e-Nhancer continuous. The roadmap for e-Nhancer with continuous feedback have many more features and they are under development.
In addition to KRA/Goal Settings, Cyclic Review, Ratings the core features of e-Nhancer continuous feedback are:
Give/Seek Feedback – You can choose to give feedback to other employees or seek feedback from your colleagues for any work-related activity. You can record your feedback with voice, video or photographs, and tag them with KRA’s.
Groups – A feature similar to Whatsapp, structured for continuous feedback, allows feedback within a group, either to individuals in a group or to the entire group.
360 degree feedback/Survey – Employees can conduct a 360 degree feedback/survey to seek perception/opinion of others.
Meeting Calendar Synchronization – e-Nhancer can sync with meeting calendar to seek feedback on meetings which could help in understanding the effectiveness of meetings.
Employee recognition – You can choose to give your appreciation badges to team members for their exceptional performances.
Gamification – Appreciation Badges, Leaderboard, Badge Level Limits are some of the employee engagement aspects that have been added to increase engagement with the platform and promote continuous feedback.
Team Health Monitoring – e-Nhancer comes with AI extensions that allow Managers/Admin to view the sentiments of groups/teams/locations/organization, etc. thus foreseeing, when intervention may be required.
Provider of ‘totally integrated solutions’ in the areas of Software Products, Application Engineering and Professional Service, CMSS is pioneering in creating technology solutions in the Human Resource Domain. The company last year launched Chatbot by the name H-SHARP, designed specifically for Human Resource industry which can make human-like natural conversation with the support of AI, NLP, and Machine Learning [ML].
By 2021, digital transformation will add an estimated US$154 billion to India’s GDP, and increase the growth rate by 1.0% annually, according to a new business study Unlocking the Economic Impact of Digital Transformation in Asia Pacific. The research was produced by Microsoft in partnership with IDC Asia/Pacific.
The study predicts a dramatic acceleration in the pace of digital transformation across India and Asia Pacific’s economies. In 2017, about 4% of India’s GDP was derived from digital products and services created directly through the use of digital technologies, such as mobility, cloud, Internet of Things [IoT], and artificial intelligence [AI].
India is clearly on the digital transformation fast track. Within the next four years, it is estimated that nearly 60% of India’s GDP will have a strong connection to the digital transformation trends. Organizations are increasingly deploying emerging technologies such as artificial intelligence, and that will accelerate digital transformation led growth even further.
The survey conducted with 1,560 business decision makers in mid and large-sized organizations across 15 economies in the region highlights the rapid impact and widespread disruption that digital transformation is having on traditional business models. The study identified five key benefits from digital transformation.
According to the research findings, organizations are seeing significant and tangible improvements from their digital transformation efforts across these benefits in the range of 11% to 14% today. Business leaders expect to see more than 40% improvements in those key areas by 2020, with the biggest jump expected in productivity, customer advocacy as well as profit margin.
Digital Leaders in India to Gain Lion’s Share of Economic Opportunities
The study indicates that while 90% of organizations in India are in the midst of their digital transformation journey, only 7% in the entire region can be classified as Leaders. These are organizations that have full or progressing digital transformation strategies, with at least a third of their revenue derived from digital products and services. In addition, these companies are seeing between 20 – 30% improvements in benefits across various business areas from their initiatives.
The study indicates that Leaders experience double the benefits of Followers, and these improvements will be more pronounced by 2020. Almost half of Leaders [48%] have a full digital transformation strategy in place.
Sangita Reddy, Joint Managing Director, Apollo Hospitals Enterprise Ltd.,one of India’s Leaders in Digital Transformation, said
Apollo Hospitals recognized the potential of technologies like artificial intelligence, machine learning and data analytics in providing high quality preventive healthcare services, very early on. With data being generated at an exponential proportion, technology is helping us derive insights to predict and suggest preventive steps with utmost accuracy. Our partnership with Microsoft bring us to the forefront of this remarkable metamorphosis that is allowing us to meet healthcare demand and maintain service excellence regardless of geography.
The Study identified key differences between Leaders and Followers, which contribute to the improvements tracked:
Leaders are more concerned about competitors and emergence of disruptive technologies – The digital economy has also given rise to new types of competitors, as well as emerging technologies such as AI that have contributed to the disruption of business models.
Business agility and culture of innovation are key goals – When addressing business concerns, Leaders are focused on creating a culture of agility and innovation to counter competition. Followers, on the other hand, are more focused on improving employee productivity and profitability.
Measuring digital transformation successes – Organizations across Asia Pacific are starting to adopt new Key Performance Indicators [KPI] to better measure their digital transformation initiatives, such as effectiveness of processes, data as a capital, and customer advocacy in the form of Net Promoter Score [NPS]. As organizations realize the potential of data as the new oil for the digital economy, Leaders are much more focused on leveraging data to grow revenue and productivity, and to transform business models.
Leaders are more aware of challenges in their digital transformation journeys – In addition to skills and cyber-security threats as key challenges, Leaders have also identified the need to bolster their data capabilities through the use of advanced analytics to develop actionable insights in fast-moving markets.
Leaders are looking to invest in AI and Internet of Things – Emerging technologies such as AI [including cognitive services and robotics] and IoT are areas where Leaders are investing in for 2018. Besides these emerging technologies, Leaders are also more interested in investing in big data analytics to mine data for actionable insights than others.
What sets Leaders apart from others are their ability to ride on the digital transformation wave from an organizational culture perspective. The study found that Leaders have these traits
Anil Bhansali, Managing Director, Microsoft India (R&D), said
There is a pressing need for organizations to fully capitalize on the potential value of digital transformation in the next few years. To do so, organizations need to invest in building their ecosystem, from employees, to customers, to partners, across their value chain by gaining new insights through new data sources, and incorporating digitization in their products and services.
Microsoft is uniquely positioned to help organizations in India to succeed in their digital transformation journeys today through our agile platforms and solutions that prioritize flexibility, integration and trust. We understand what organizations will need to make their journeys a successful one.
Riding the Wave of Digital Transformation
Organizations in Asia Pacific need to accelerate their digital transformation journey to reap the full benefits of their initiatives, and to address the invisible revolution brought about the mass adoption of AI. More importantly, companies need to focus on capitalizing their own data in order to gain new market insights, create new digital products and services, and monetize data through data sharing securely, and in collaboration with its ecosystem.
Daniel-Zoe Jimenez, Research Director Digital Transformation Practice Lead, IDC Asia/Pacific, said
The pace of digital transformation is accelerating, and IDC expects that by 2021, at least 60% of India’s GDP will be derived from digital products and services, with growth in every industry driven by digitally enhanced offerings, operations and relationships. The study shows Leaders seeing double the benefits of Followers, with improvements in productivity, cost reductions, and customer advocacy. To remain competitive, organizations must establish new metrics, realign organization structures, and re-architect their technology platform.
Microsoft recommends organizations to adopt the following strategies to become a digital transformation Leader
Create a digital culture – An organization need to build a culture of collaboration where it is connected across business functions, and has a vibrant and mature ecosystem of customers and partners. Data can then be embraced across organization and functions, where better decisions can be made and ultimately serving the needs of customers and partners better.
Build an information ecosystem – In a digital world, organizations are capture more volumes of data internally and externally. The key to becoming a Leader is for organizations to be able to convert data into capital assets, and enable data sharing and collaboration internally and externally in an open yet trusted manner. In addition, a proper data strategy will allow businesses to start their AI initiatives to identify connections, insights and trends.
Embrace micro-revolutions – In most cases, digital transformation efforts do not start with widespread change, but a series of micro-revolutions. These are small, quick projects that deliver positive business outcomes and accrue to a bigger and bolder digital transformation initiatives.
Develop Future Ready Skills for Individuals and Organizations – Organizations today must re-look at training and re-skilling its workforce so that workers are equipped with future ready skill sets such as complex problem solving, critical thinking and creativity for the digital economy. More importantly, they need to re-balance the workforce to attain and attract key digital talents, as well as be open in creating a flexible work source model where they tap into skills-based marketplace. From a digital skills perspective,LinkedIn’s latest study outlines the ABCs of digital talents required for future economies in the region – artificial intelligence, big data and cloud computing. In India, the top in-demand skills are big data, artificial intelligence, and cloud computing.
