Denave, a global sales tech organization focused on driving revenue growth for its customers, recently unveiled its sales force automation solution DenSales. DenSales is Denave’s proprietary Sales Force Automation tool that is designed and developed to address all the existing as well as possible business challenges while implementing a feet-on-street strategy. It is a holistic solution for planning and managing the field force program, offering end-to-end visibility to all the stakeholders in the sales ecosystem.

Image Source – Denave

DenSales, available in both web and mobile interfaces, has been created to address pertinent sales process issues such as inaccurate process of capturing sales data, fraudulent reporting, limited stock visibility, absence of structured communication platform, limited first-hand market insights and more.

Commenting on the product launch, Prashant Rohatgi, Global Head – Technology, Denave said

DenSales is a definitive 360-degree sales force automation solution that not only gives an absolute control of the sales process to the stakeholders thus preventing sales leakage, but it is also pivotal towards increasing the productivity of the field team. It features sales force engagement and performance, fraud prevention, on-the-go training, closed loop issue management and market intelligence. It has unique combination of mobile app and web console to capture information faster and real-time dashboards and actionable reports to disseminate seamlessly.

Sharing his views on the product’s future roadmap, Snehashish Bhattacharjee, Global CEO, Denave, said

With DenSales, we aim to make Intelligent Sales Force Automation a reality – one that is intuitive and predictive. It will eventually act as an Executive Assistant to the stakeholders where it becomes their one-stop go-to-platform for all sales force-related business decisions. Most importantly, it will be a business essential for providing that critical last mile visibility, which in the current scenario is mostly missing. The reactions of our initial customers have been very heartening, and we are confident of DenSales becoming a business-essential and a market success soon.

Denave has been enabling sales for organizations since over 19 years now and has influenced more than 5 billion USD in revenues. Denave significantly diversified its service line in 2017 and introduced Digital Marketing and Sales Analytics as new services, contributing to revenue across all industry verticals including technology, telecom, ONG, Consumer Durables, FMCG, E-commerce, mobile wallets & more.

About Denave

Denave is a global sales enablement company focused on driving revenue growth for its customers through a wide range of service offerings. The company leverages latest technology trends and disruptive approach to create effective sales engines. Denave has built multi-industry expertise partnering with global businesses and takes a solution-conscious approach to deliver best practices in sales by leveraging people, processes, technology and innovation to drive revenue. Denave has reach across 5 continents, 50+ countries and 500+ cities globally. For more information, please visit Denave

Mindtree, a global technology services and digital transformation company, guiding its clients to achieve faster business outcomes, is using Artificial Intelligence [AI] and Machine Learning [ML] to help banks improve their ability to detect financial crimes and enhance reconciliation management. These service offerings are made possible through a partnership with Tookitaki’s machine-learning-powered platform.

Image Source – Mindtree

Banks and other financial institutions are challenged by both the rising sophistication of financial crimes worldwide and increasingly complex regulations requiring strict operating and reporting standards. The ongoing efforts to manually detect money laundering, dealing with false alarms and fragmented reconciliation processes are costly and time consuming. There is an urgent need for these institutions to automate many of these processes, reducing errors and accelerating their response times to incidents.

To address these challenges, Mindtree and Tookitaki are now offering these services

Smart Alert Management

A completely automated, dynamically-adaptive model based on artificial intelligence and machine learning technology to detect suspicious cases more accurately. It reduces false alerts, increases true positives [suspicious cases missed by rules/legacy systems], lowers costs, and enhances the productivity of analysts. Banks can improve the anti-money laundering process using machine learning.

Smart Reconciliation Management

An end-to-end automated approach to reconciliation management across business functions. Using machine learning and analytics, it increases match rates, resolves exceptions, recommends adjustment amounts and generates an audit trail for thorough business understanding. This shifts reconciliation from being subjective and error-prone to objective and more accurate. Banks can automatically handle exceptions and correct source systems while staying compliant.

Kamran Ozair, EVP & Head of Banking, Financial Services and Insurance at Mindtree, said

There is a compelling need for banks today to automate many traditionally manual, intensive, error-prone tasks. This partnership combines Tookitaki’s predictive modeling capabilities and Mindtree’s deep expertise in helping enterprise clients capitalize on artificial intelligence and machine learning to help banks run their business more efficiently.

Abhishek Chatterjee, Founder & CEO of Tookitaki, said

Rapid development in artificial intelligence and robotics technologies has brought in massive adoption of automated technologies across industries. For banks especially, who are dealing with strict regulations and little room for error, automation can drive quality, productivity and profitability. Our partnership with Mindtree has made it easier and more efficient for customers in the financial services industry to introduce artificial intelligence and machine learning capabilities into the critical space of regulatory compliance.

About Mindtree

Mindtree is a global technology consulting and services company, helping Global 2000 corporations marry scale with agility to achieve competitive advantage. ‘Born digital’ in 1999, more than 340 enterprise clients rely on our deep domain knowledge to break down silos, make sense of digital complexity and bring new initiatives to market faster. Operating across 17 countries, Mindtree is consistently regarded as one of the best places to work, embodied every day by our winning culture made up of 19,000 entrepreneurial, collaborative and dedicated ‘Mindtree Minds’

ACT Fibernet [Atria Convergence Technologies Ltd.] India’s largest fiber-focused wired broadband ISP* announced its partnership with Amazon Pay to create a quick and seamless bill payment channel for its customers. As part of the tie-up, ACT Fibernet will integrate Amazon Pay on its company website, portal and app, which will provide the users an additional channel to make online payments.

E-wallet has become ubiquitous owing to its benefits of being a convenient and secure mode of payment. With an aim to provide a holistic user experience with ACT Fibernet, this latest feature will help accelerate the transaction process and facilitate one tap bill payment. The e-wallet facility will be made available to all the 1.3 million registered customers across 14 cities where ACT Fibernet has presence.

Speaking on the partnership, Ravi Karthik, Head of Marketing, Atria Convergence Technologies Ltd said

Digital wallet payment has phenomenally transformed the way we make monetary transactions today. It is fast, secure and highly convenient. We are extremely happy to extend the e-wallet service to our customers via Amazon Pay – one of the most trusted consumer brands. We believe this easy payment option will amplify our users experience and add value to their lives.

Commenting on the partnership, Manesh Mahatme, Director – Acceptance and Merchant Payments, said

We are happy to partner with ACT Fibernet to extend the trusted and convenient Amazon Pay experience for customers. We understand our customers’ needs and continuously seek to enhance their payment experience across platforms they frequently use.  Our primary tenet of any partnership is to make digital payments the most trusted, convenient and rewarding choice for customers.

In addition to this, Amazon Pay will run exciting cashback offers for ACT Fibernet customers. Users making bill payment or applying for new connections through Amazon Pay on ACT Fibernet website portal or App in the month of August will be rewarded with exciting cashback offers – which could be used to purchase any product or service within the wallet.

About ACT Fibernet*

ACT Fibernet, India’s largest fiber-focused wired broadband ISP as on September 30, 2017 [in terms of number of fiber broadband internet subscribers from residential homes] [India Broadband Market Overview – 2017 dated February 19, 2018, prepared by Media Partners Asia]. Headquartered in Bengaluru, ACT Fibernet has operations in 14 Indian cities as on December 31, 2017 with approximately 1.3 million customers.

As part of its efforts to make technology accessible and productive for all, Microsoft has announced the addition of Tamil 99 – the popular Tamil language virtual keyboard – to Windows 10 PCs as part of the latest Windows update made available in April 2018. The new feature works with both hardware as well as touch keyboards providing another convenient option for Tamil text input.

While the Tamil keyboard based on InScript standard has been available on various Windows since 2010, the Tamil 99 keyboard adds to the number of choices available to Windows 10 users. Standardized and approved by the Tamil Nadu government in 1999, the Tamil 99 keyboard layout was created to help Tamil users type in a faster and simpler manner. It is now available on Windows 10 to users of both Tamil [India] and Tamil [Sri Lanka] languages, thereby assisting the wide base of Tamil users in India and other countries such as Sri Lanka, Malaysia, Singapore, South Africa and Mauritius.

Speaking on this, Meetul Patel, COO, Microsoft India, said

Microsoft is focused on empowering everyone by breaking down all language related barriers in technology. It has always been our endeavor to provide users computing in local languages and enable them to be more productive. We are committed to supporting the national standards for Indian language technologies including the InScript keyboard layouts and adding the Tamil 99 keyboard is another significant step to making computing more accessible to a large number of users.

Tamil computing is an important focus area for Microsoft Bhasha, an initiative started in year 1998 to accelerate and simplify computing in Indian languages. Apart from the two keyboard options, Input Method Editors [IMEs] for Tamil – including the popular Indic Language Input Tool [ILIT] are also available on Indic language community website bhashaindia. Microsoft has been closely working with the Kani Tamizh Parvai [Tamil Virtual Academy], a state government body, to understand the needs of common Tamil language users and strengthen its efforts to provide them a quality computing experience.

Keyboard standards

InScript [Indian Script] is the official Indian keyboard standard approved by the Government of India in 1986.  It provides a near identical text input experience on digital devices, across 12 Indian scripts including Tamil. The Tamil 99 Keyboard layout was standardized in 1999 and approved by Tamil Nadu government. Designed for use with a normal QWERTY keyboard, it follows a consonant-vowel pattern. The arrangement of the characters allows for fast and simple typing.

When Verify.Wiki LLC – a start-up that fights False News through a methodology called reverse virality by combining crowdsourcing with social networking saw the recent lynching incidents in India due to False WhatsApp messages, it immediately sprang into action. The company picked Chennai as a pilot city to test if it could prevent another tragedy.

Image Source – Fake News

On July 13th, 2018, the company noticed two suspected False News stories propagating via WhatsApp, one asking people to punish a school teacher in Perambur, Chennai for hitting and kicking little children, and another circulating a young female doctor’s photo, claiming she was treating patients for free in Chennai. Both these posts went viral on WhatsApp and Facebook in Chennai.

Siva Nadarajah, an adviser and investor at Verify.Wiki who recently requested the company to help with the deadly False News crisis in India, said

The team immediately kicked off the pilot. They first learnt that the video that was circulated was from a school in Egypt, recorded in 2014, not from Perambur, Chennai. They also quickly uncovered the other story about the doctor was also false, propagated by a person who steals profile photos of young women from Facebook.

We were able to stop both the False News stories within a few hours. We also noticed the propagation of those two false stories completely stopping within 24 hours. Imagine if Wikipedia and Facebook had a baby. You combine crowdsourcing with social networking. It’s so powerful when it comes to transparency and credibility in fighting False News. We stopped seven False News stories just within two weeks of our pilot in Chennai. Some are harmless and some are deadly. The nice thing is anyone can anonymously submit a suspected False News and everyone can participate in the verification activities. It’s a democratic process to fight False News

Once the stories were verified to be false through crowdsourced research, Verify.Wiki said its reverse virality approach ensured the propagation of the False News was stopped within hours. With reverse virality, the corrected version of the False News, was propagated back through the same path the story originated, via WhatsApp and Facebook, targeting those who might have consumed the False News.

Facebook, the parent company of WhatsApp recently took full page newspaper advertisements to warn people of False News propagating via WhatsApp, after lynching incidents killed dozens of people across India.

About Verify.Wiki LLC

Verify.Wiki uses the power of collaboration and crowd-sourcing to fight unverified content shared across WhatsApp, Facebook, YouTube and other online sources. Every contribution goes through a crowd-sourced verification process to ensure further accuracy and transparency. Users receive badges and industry certifications for contributing and verifying content. For more information, please visit Verify.Wiki

Post operationalization of Jio Payments Bank [a 70:30 Joint-Venture between Reliance Industries Limited and State Bank Of India], Jio and SBI are deepening their partnership to bring next generation bilateral frictionless experience with exclusive Digital Banking, Payments and Commerce journeys for their customers.

Jio and SBI are entering into a digital partnership aimed to increase SBI’s digital customer base multi-fold. SBI YONO is a revolutionary omni channel platform offering digital banking, commerce and financial superstore services to customers. YONO’s digital banking features and solutions will be enabled through the MyJio platform for a seamless, integrated and superior customer experience. MyJio, one of India’s largest Over-The-Top [OTT] mobile applications will now bring in financial services capabilities of SBI and Jio Payments Bank.

Jio and SBI customers will benefit from Jio Prime, a consumer engagement and commerce platform from Reliance. Jio Prime will offer exclusive deals from Reliance Retail, Jio, partner brands and merchants. In addition, with an integration between SBI Rewardz [existing loyalty program from SBI] and Jio Prime, customers of SBI will be offered additional loyalty reward earning opportunities as well as broader redemption within Reliance, Jio and other online and physical partner ecosystems.

Sh Mrutyunjay Mahapatra [Deputy Managing Director (Strategy) & Chief Digital Officer, SBI] and Sh Alok Agarwal [Chief Financial Officer (CFO), RIL] exchanging the signed MoU to deepen digital partnership, in the presence of Sh Rajnish Kumar [Chairman, SBI] and Sh Mukesh D. Ambani [Chairman & Managing Director, RIL] in Mumbai

SBI will be engaging Jio as one of its preferred partners for designing and providing network and connectivity solutions. Jio’s highest quality network in urban and rural regions will allow SBI to launch customer centric services such as video banking and other on-demand services. Additionally, Jio Phones will be available on special offers for SBI customers.

Speaking on the partnership, Rajnish Kumar, Chairman – SBI said

As India’s largest Bank with leadership in digital banking, we are delighted to partner with Jio the world’s largest network.  All the areas of co-operation are mutually beneficial enhancing the digital foot-print for SBI customers with superior and rewarding customer experiences.

Mr. Mukesh D. Ambani, Chairman – Reliance Industries Limited said

The scale of the SBI customer base is unmatched globally. Jio is committed to using its superior network and platforms combined with the Retail ecosystem to accelerate digital adoption serving all the needs for SBI’s and Jio’s customers.

Lenovo and Intel have announced a partnership with Paytm Mall, owned by Paytm Ecommerce Pvt Ltd. With a collective aim to reach out to 10 million Small and Medium Businesses [SMBs] by 2020, under this partnership, Paytm Mall will host a unique Lenovo brand store on its platform to drive discovery and instant purchases of the SMB range of laptops.

Image Source – PayTm Mall

The brand store will enable the customers to make instant purchases and avail exciting cashback offers. The consumers will have the advantage of a large assortment of readily available products under one umbrella, fast delivery and protection against in-transit damages. This collaboration will provide a seamless shopping experience with added online benefits for the consumer. The SMB customers can obtain a GST invoice which will help them claim input tax as well. Apart from this, there will option to purchase laptops on interest free EMIs. The platform is also offering low-cost extended warranty and lucrative purchase offers to SMBs.

Ashish Sikka, Head of SMB, Lenovo India said

SMBs are at the forefront of driving economic growth of the nation.  While SMBs are driving tremendous innovation, they still face challenges when it comes to adoption of the right IT infrastructure to gain operational efficiencies. With this association, we look forward to empower our customers with the right range of products and services which enhance their buying experience and improve productivity. This partnership also enables our partners and provides them with Paytm’s wide digital network leading to a superior quality shopping experience for our consumers.

Amit Sinha, COO – Paytm Mall said

We have announced the availability of SMB-focused notebooks on our platform in partnership with Lenovo and Intel. This partnership will enable the SME community to get the widest range of products, doorstep delivery and exciting offers all in one place.

Rahul Malhotra, Director – Retail, Intel India said

This initiative is in line with Intel India’s effort to engage with growing business to establish the relevance of technology in general, and PCs in specific. Lenovo’s Intel technology powered devices, combined with Paytm’s significant reach, will enable the 11 million plus SMBs in India to not only become more efficient, but also to explore newer business opportunities.

SMBs can choose from a broad portfolio of products that include Intel’s 8th gen powered E series, V330, ThinkPad T series, X series and the convertible range of the Yoga series. The price of products will range between Rs. 39,900 ~ Rs. 89, 692, depending on the configuration.

The world’s largest ride-sharing company, Uber, hit yet another milestone in the India and South Asia region as they rolled past the 1 Billion mark. The billionth trip took place in the city where Uber took its first trip in India, five years ago – Bengaluru. Six other trips started at the same time – one in Mumbai and two in Hyderabad, three in Delhi.

Image Source – Uber One Billion

Speaking about the milestone, Pradeep Parameswaran, Uber India and South Asia’s newly appointed President of Rides,  said

This is a very exciting and significant milestone not just for the India & South Asia region but for Uber as a whole. This 1 billion mark is a testament to the impact that technologies like Uber can make towards redefining the future of urban mobility.

As we gear up to deliver the next 10 billion rides in the region, this will continue to inspire our efforts to provide a convenient and affordable ride to millions of riders and stable earning opportunities to millions of driver partners, across multiple modes of transportation.

Interestingly, Uber hit another milestone recently as it completed 10 billion trips globally on June 10. Two trips, one in Ahmedabad and one in Delhi NCR, were part of the 173 simultaneous trips that marked this milestone. Reinforcing the pace of growth that Uber is witnessing in the region, the 1 billion number comes within a year of the company completing 500 million trips in India & South Asia.

Fun facts about Uber’s 1 billion milestone

  • Billionth trip happened in the city where it all started – Bengaluru. An Uber Premier was requested at 1:16 AM
  • Six other trips started at the same second on Uber Go [1 in Mumbai and 2 in Hyderabad and 3 in Delhi]
  • 480 million of the 670 million rated trips have been 5-star trips.
  • The billion trips have covered a cumulative distance of 11.1 billion kilometers – that’s 37 times to the sun and back!
  • So far, since launch uberPOOL has helped avoid over 200 million kms of independent travel [219,797,766 kms] which have helped prevent over 36,537 tonnes [36,537,000 kg] of CO2 emissions
  • 75% of the billion trips have been requested on an Android device, 24% on iPhone and 1% on Windows device.
  • With over 19,923 trips taken so far [the highest in the region], Jaswinder Singh from Chandigarh has been driving with Uber since March 2015 and has an overall rating of 4.81

Fun Facts about the 7 simultaneous 1 billionth trips

  • Of the 7 simultaneous trips, the longest trip covered a distance of 17.4 km and the shortest covered a distance of 1.4 kms
  • Amongst the 7 driver partners on these simultaneous trips, Bala Raju K from Hyderabad has been driving since Feb 2016 with an overall rating of 4.78
  • Pavankumar S also from Hyderabad, was the 1 billionth driver partner with the shortest tenure, driving with Uber since 30th June, 2018 with an overall rating of 4.73
  • The driver partners on the 7 simultaneous trips received an average rating of 4.0, 75% of ratings were 5-star
  • Riders on these 7 simultaneous trips received an average rating of 4.48, 71% of ratings were 5-star

This milestone and plans for the next 10 billion reiterates Uber’s continuing commitment to India and South Asia. As mentioned by both Dara Khosrowshahi, CEO and Barney Harford, Chief Operating Officer in their visits to the region in the past months, India continues to be central to Uber’s growth story and Uber’s success as a ride-sharing company is hard-coded to its success in India.