Corporate India is going through a defining time, with emerging technologies taking over many areas of business. Human resource is one such critical area, which is core to any business and has been going through rounds of revolution and transformation, both in terms of processes and technology.
AI happens to be the newest kid in the block, which is taking the recruitment processes by storm, as it is getting re-engineered every day, with more and more intelligent and repetitive work being replaced by AI. Let’s look at some of the key areas where AI is being used to empower workforce:
Removing bias – Unconscious bias is a huge challenge that all corporates are trying to fight. Corporate India is no exception. When it’s a conscious bias, it’s easier to tackle but unconscious bias creeps in the most unexpected way. It can not only influence the choice of a candidate at the time of interview, but also the job description itself, making it a far more pervasive problem. AI can easily be used to remove this unconscious bias.
Evaluate profiles and first level interviews – Today sourcers and recruiters are spending a considerable amount of time in scanning, evaluating and shortlisting profiles and doing the first level interviews and the outcome of it is often very subjective, based on the emotional state of the recruiters. AI can easily take over these repetitive jobs, bring more objectivity to it and complete it much faster. There are quite a few AI-based platforms in the market today. According to a report by Forrester, by 2020, candidates applying to jobs at 20% of large global enterprises will interact with chatbots before recruiters.
Improved employee on-boarding experience – Employee on-boarding is the employee’s first experience with an organization and it’s the organization’s best opportunity to create an excellent first impression. Today, due to a resource crunch and subjectivity associated with people, on-boarding experience tends to be random and unstandardized. Using AI effectively can help new employees navigate their way into an organization more seamlessly, giving them an excellent on-boarding experience.
Identifying the customised training requirement for employees – Mostly, people become redundant within an organization because they lack relevant skills, but if we can train the employees in a timely fashion, then organizations can utilize its existing staff, without having to retrench and hire new employees. AI can be used very effectively to match existing talent with the required ones and identify the gaps in skillset and also to do a fitment of who is best trained on which of the required skills.
Resource Management function – People intensive businesses have a huge challenge of finding the right skilled people internally at the right time and often end up hiring people at a higher cost, when an equally skilled person is available within the company. AI can help with this function and in a very time effective manner, thus reducing the cost of hiring, training and keeping a skilled resource on the bench.
Identifying people who are looking out – Losing trained and experienced employees to competition is a huge loss to any organization. AI can easily track the employees keystroke patterns, idle time & internet checking patterns and predict whether the person is looking out for newer opportunities.
Smarter and better people analytics – AI-enabled employee analytics provide the necessary insight to ensure better employee experience. It ensures meaningful employee engagement, creating happier employees and increased employee retention.
And these are only a few of the core functions that AI can do immediately. However, there still exists a degree of apprehension amongst the human resource fraternity to totally embrace AI, for reasons unfounded. AI today is not just efficient, it is also inexpensive. Just one word of caution, it is imperative that the recruitment processes are reviewed and re-engineered to remove age old practices and made well suited for reaping maximum benefit out of AI.
Research from PWC shows that 63 percent of companies are rethinking the whole role of their human resources department in light of the impact AI will have on the business. Thanks to AI and RPA, human resource experts will be now able to focus on the core areas, which cannot be done by any technology. AI can help build a high-performance human resource team and as a result a high-performance workforce.
About the Author
Mohua Sengupta is the EVP & Global Head at Services at 3i Infotech Ltd. More details about her can be found here
On the occasion of Hindi Diwas, Microsoft has shared details of how AI powered technologies are breaking down barriers across devices, operating systems and applications, helping improve productivity and the computing experience for India’s 422 million plus Hindi language users. These advances are in line with Microsoft’s commitment towards democratizing technology across products to enable more people to use the powerful benefits of computing in their native language.
A host of Microsoft’s digital tools across its Windows 10 and Office 365 products are leveraging Artificial Intelligence [AI] to transform the way a Hindi language user communicates with computers and works with the applications in typical productivity scenarios. Features such as Dictate and Presentation Translator for Office 365 and Cortana, Microsoft Narrator and Windows Ink for Windows 10 are providing Hindi language users with innovative ways for user-device interaction and access to intelligent technologies like never before.
To know more about how Microsoft is breaking the linguistic barriers by enhancing the experiences of communication for Hindi languages users in India and across the world, click here
Microsoft India and SRL Diagnostics announced their partnership to expand the AI Network for Healthcare to pathology. This collaboration will help improve the quality of digital pathology for population screening by bringing together Microsoft’s Azure and AI innovations along with SRL’s world-class expertise in the study of cells and tissues [histology]. With this addition, Microsoft’s AI Network for Healthcare has now expanded to include pathology along with eye-care and cardiology, thus representing the continued efforts made by the organization to democratize healthcare.
Growing prevalence of chronic diseases such as cancer is one of the key factors for the need for pathology to transform. Digital pathology is increasingly being preferred as it has helped bring improvement in service delivery, patient safety and communications while reducing errors and lowering costs. Histopathology is a specialized form of pathology for analyzing tissue biopsies [mounted on glass slides] and is used for detecting numerous diseases. Histopathologists require highly efficient tools to assist in diagnosis, thus augmenting the demand for automated and innovative implementation of cloud and AI.
Commenting on the partnership Anil Bhansali, Managing Director, Microsoft India [R&D] Private Limited, said,
Microsoft is committed to empower both the healthcare industry and patients by using AI to democratize healthcare for all. Our partnership with SRL Diagnostics will assist pathologists by equipping them with technology that will augment their capability. This is the third area where we have expanded our AI Network for Healthcare after eye-care and cardiology. We will continue to look for other areas where we can deploy technology to make healthcare more accessible.
Commenting on the partnership Arindam Haldar, Chief Executive Officer, SRL Diagnostics said
In line with SRL’s vision to help people on their path to better health, we are delighted to be partnering with Microsoft to co-create solutions and generate both social and business value. Diagnosis is the first step to disease management, as without accurate identification of the cause there is no possibility of a precise treatment.
With the growing number of samples of cancer, as well as of other diseases, there’s a need to quickly and accurately analyze the samples to help doctors arrive at a diagnosis faster. The AI platform that Microsoft will build in collaboration with SRL is expected to create a software environment infused with millions of data points and knowledge gained from SRL’s expert laboratory professionals.
Microsoft AI Network for Healthcare aims to maximize the ability of AI and cloud computing to accelerate innovation in the healthcare industry and improve the lives of people around the world. By working side-by-side with the healthcare industry’s pioneering players, Microsoft is bringing its capabilities and applying AI to devices for early detection of diabetic retinopathy to prevent blindness. Microsoft has also recently launched an AI-powered Cardiovascular Disease Risk Score API for Indian population.
As the largest diagnostic laboratory in the country, SRL Diagnostics has a repository of more than a million histopathology slides which would be used for training an AI algorithm. By increasing efficiency in the initial steps in a biopsy tissue analysis through artificial neural networks, it will be possible for a histopathology laboratory to cut down on inadvertent manual errors and process more samples in a day with higher level of accuracy.
Microsoft announced grants to seven recipients from India under AI for Earth, its worldwide program aimed at empowering people and organizations to solve global environmental challenges through the power of AI. These grantees will receive access to Microsoft Azure and AI computing resources; in-depth education and technology trainings on these tools and additional support as the projects grow and mature. India now has the third largest concentration of AI for Earth grantees, following the United States and Canada – with the aim of accelerating innovation and building sustainable game changing solutions built on AI technologies and cloud computing.
Commenting on the program, Lucas Joppa, Chief Environmental Officer, Microsoft Corporation and Lead for Microsoft AI for Earth, said
In every country around the world, we are facing unprecedented environmental challenges, impacting the ability to access water, grow healthy crops and protect biodiversity. At Microsoft, we’ve found that one thing was accelerating as quickly as the degradation of our planet’s natural resources, and that is technology. Through AI for Earth, we’re making sure that innovative environmental researchers, like the seven here in India, are empowered with Microsoft’s AI in the pursuit of creating a more sustainable future for us all.
The grantees from India, chosen based on their efforts to conserve, protect and rebuild the environment with AI, are
Agriculture
India Institute of Technology – together with the Technical University of Munich,the India Institute of Technology is designing a low-cost tool for monitoring plant health in resource-limited regions. Used directly in the field by farmers, the device will automate the process of disease diagnosis through image analysis on the Azure platform.
International Crops Research Institute for the Semi-Arid Tropics [ICRISAT], Hyderabad – ICRISAT is using AI, cognitive services, and cloud computing to enhance pest forecasting and prediction models and farm advisory services to enable sustainable agriculture production in developing parts of the world.
Biodiversity
Ashoka Trust for Research in Ecology and Environment [ATREE], Bengaluru – ATREE is developing an AI-enabled tool to document and quantitatively assess the abundant habitats and rich biological resources of North-East India.
Indraprastha Institute of Information Technology Delhi – is working on an intelligent tool for identifying and locating monkeys in human habitats, helping researchers implement more effective population control.
Climate Change
Symbiosis Institute of Technology [Smart Meter Data Analytics], Pune – is using both smart meter and socio-economic data to develop an AI-enabled prototype for smart meter data analytics—helping improve energy management for utilities and consumers.
Water
India Institute of Science, Bangalore – is developing a scalable solution using data analytics and machine learning under its Eqwater project to ensure equitable water distribution in India’s large cities.
Symbiosis Institute of Technology, Pune – is developing Smart Environment Information and Management System [SEIMANS] to monitor and predict water, air and soil conditions for a variety of smart city applications, such as utilities and environmental monitoring.
According to Keshav Dhakad, Group Head and Assistant General Counsel – CELA, Microsoft India
At Microsoft, we believe AI for Earth will be a force multiplier for groups and individuals like these who are creating solutions for a more sustainable future for us all. Today’s announcement represents an expansion of Microsoft’s commitment to and investment in democratizing AI and advancing sustainability in the country. We congratulate the recipients and are excited by the potential for advances in AI and sustainability that will benefit India and the world.
AI for Earth is a $50 million, 5-year commitment from Microsoft to put AI at work for the future of the planet. Launched in July 2017, its focus areas are climate change, agriculture, biodiversity and water. In just a year, AI for Earth has grown from 20 grantees to 147 from across more than 40 countries, with $1.1M of Azure credits awarded to date.
To find out more about Microsoft’s AI for Earth initiative and how you can be a part of it, visit Microsoft AI for Earth
As part of Microsoft’s AI Network for Healthcare initiative, Microsoft India and Apollo Hospitals announced the launch of the first ever AI-powered Cardiovascular Disease Risk Score API, designed specifically to predict the risk of Cardiovascular Disease [CVD] in the Indian population. Doctors across the Apollo network of hospitals can now leverage this AI-powered API to predict risk of CVD and drive preventive cardiac care across the country.
According to the National Family Health survey by the Union Health Ministry, one in every eight Indians suffers from high blood pressure. Despite the enormous number of cases, doctors in India are unable to identify the probability of cardiovascular disease, while there are various CVD risk models available worldwide, these do not cater specifically for the Indian population.
Built on Microsoft Azure, this API aims to determine a more accurate CVD risk score for the Indian population. It has been developed using a combination of applied AI and clinical expertise on a large sample of retrospective data on health checks and coronary events. The scoring considers risk contributors including lifestyle attributes such as diet, tobacco & smoking preferences and physical activity as well as psychological stress & anxiety as reflected via rate of respiration, hypertension and systolic & diastolic blood pressure. The score categorizes risk into high, moderate and minimal and also provides insights on the top modifiable risk contributors, thereby assisting physicians to consult patients in a more holistic way, while providing insights to patients for lifestyle modification and timely interventions.
Commenting on the initiative, Sangita Reddy, Joint Managing Director, Apollo Hospitals said
This partnership is part of our continuing endeavour to design new tools and equip our doctors in the fight against non-communicable diseases. The amalgamation of artificial intelligence and machine learning with the global expertise of our doctors will help prevent heart disease, save lives and ensure those with heart disease can make informed choices on their health. We are confident that the combined power of Apollo and Microsoft can make a meaningful impact to stem the rise of heart disease in India.
Anil Bhansali, Managing Director, Microsoft India (R&D) Private Limited, said
We believe in the impact technology can have, specifically how Microsoft AI, Azure and collaboration with our partners like Apollo, can come together and transform the healthcare sector. This heart risk score for Indian populace is a true example of how precision healthcare can accelerate prevention of cardio vascular disease and reduce disease burden.
The risk score model continues to be validated across multiple private and public health systems. Apollo and Microsoft are also engaging global consortium partners to calibrate and scale this intelligent system for other population groups.
Microsoft AI Network for Healthcare aims to maximize the ability of artificial intelligence and cloud computing to accelerate innovation in the healthcare industry and improve the lives of people around the world. Introduction of this intelligent system in partnership with Apollo Hospitals is a huge step in this journey.
The Economist Intelligence Unit [EIU] has published the results of a Microsoft-sponsored study entitled, Intelligent Economies: AI’s Transformation of Industries and Society. The study draws on a survey of more than 400 senior executives working in various industries, including financial services, healthcare and life sciences, manufacturing, retail and the public sector.
The survey was conducted in eight markets: France, Germany, Mexico, Poland, South Africa, Thailand, the UK and the US. Essentially, the study explores the transformative potential of Artificial Intelligence [AI] on markets and societies across the developed and developing worlds.
As AI becomes increasingly embedded in the society, it will not only change the businesses that adopt it but will also have significant economic, social and civic effects on citizens and consumers. National and regional economies will become more effective in the way they produce and distribute goods and services. But such transformations will also introduce new challenges such as ethical or security concerns as well as cost and execution risk. This study is aimed at helping senior business and public-sector leaders understand the significant social potential of AI across industries and countries, with special attention devoted to the differences between advanced and emerging markets. In particular, Intelligent economies explores to what extent corporate and government decision-makers believe AI will help meet their toughest challenges, including growth, productivity, innovation and job creation.
Overall, AI is on course to transform the global economy – and organizations around the world have high hopes for its potential. As per the report, in 2017 the global economy recorded its best performance in six years and looks set for sustained growth in 2018. The Economist Intelligence Unit expects global growth of 3.8%, surpassing 2017’s growth rate of 3.7% and well above 2016’s 3.2%.
Key findings of the ‘Intelligent Economies – AI’s Transformation of Industries and Society‘ study
Businesses expect AI to have a positive impact on growth [90%], productivity [86%], innovation [84%] and job creation [69%] in their country and industry
Nine out of ten executives from around the world [94%] describe AI as important to solving their organizations’ strategic challenges
More than one in four [27%] say their organizations have already incorporated AI into key processes and services, while another 46% have one or more AI pilot projects under way
Despite often-expressed concerns about job displacement, respondents were broadly optimistic that AI will create new roles. Overall, nearly six out of ten [59%] believe that AI will increase wages and 56% actually see a boost to the employment rate in their country or industry
Surprisingly, developing economies are significantly more bullish about the positive effects of AI, with 83% of them expecting an increase, compared with just six out of ten respondents in advanced economies
Financial services respondents report particularly high levels of virtual assistant adoption [48%], but they’re also using predictive analytics [38%] and machine learning [36%]. The public sector, meanwhile, has particularly high levels of machine learning adoption [34%].
For more information, please refer to the link here.
Netcore, a global Marketing Technology Company that offers solutions for enterprises that redefine Digital Marketing, organized a corporate training programme on Artificial Intelligence [AI] and Machine Learning [ML] for Marketers to get an edge in this new age of technology. Aimed at educating markets about the benefits of deploying these technologies, the initiative covered the essentials on 1. How AI-enabled Marketing can enhance customer Experience and 2. The 4 W’s of AI and beginning the AI journey to increase ROI on your campaigns.
Marketers today have moved from a ‘batch & blast’ approach to a behavior – based approach in their marketing automation strategy. By deploying analytics tools, marketers are able to set smart triggers based on various criteria such as RFM [Recency, Frequency, & Monetary analysis] combined with demographic & category affinity.
With the advent of Artificial Intelligence, these professionals can derive greater value from their strategies with hyper-personalize campaigns aimed at creating 1:1 customer experiences. These technologies also enable a multi-fold increase in the Customer Life Cycle as AI allows one to harness data, and analyze it to generate insights in response to unpredictable situations, and that too in real time.
Commenting on the benefits of deploying AI and ML to marketing campaign, Netcore spokesperson said
Successful brands today have good offerings for the customer backed with a strong technologies and solutions including cloud services. However, a unified view of the customer is possible with Artificial Intelligence and Machine Learning who are key differentiators in a highly competitive market scenario where brands must continuously and innovatively engage with the customer. The workshop for marketers aimed to demystify several benefits and deployment of new age technologies like AI, ML and deep learning for their marketing campaigns.
The training program provided a framework to evaluate the maturity of an organisation in their Analytics journey and provided fundamentals for Machine Learning techniques and core algorithms. Conducted by experts from the field, the programme included
Learning supervised and unsupervised ML techniques and knowing the right algorithm to choose for a given problem like fraud detection, HR attrition, Churn prediction, Segmentation, Email send time optimization
Showcased case studies from various sectors i.e. Banking to Aviation, to address several challenges and understand how to apply the right algorithm for a given problem like fraud detection, HR attrition, Churn prediction, Segmentation, Email send time optimization
Group activities where participants brainstormed and presented 360 degree view of customer across various industries like e-commerce, Travel, Banking and Automotive
Quiz and open discussions around ML algorithms, techniques and applications in different scenarios for an organisation
About NetCore Solutions
Netcore, a global Marketing Technology Company that offers solutions for enterprises that redefine Digital Marketing. The first and leading Marketing Automation, Analytics and AI/ ML solutions provider in India, Netcore was established in 1997 by Rajesh Jain, an Internet pioneer. Netcore’s Digital Marketing suite also includes Promotional and Transactional Email Marketing and Mobile Marketing. For more information, please visit Netcore
Microsoft India showcased several of its own and third-party solutions that use Microsoft Cognitive Services and bring the power of Artificial Intelligence [AI] to users and organizations through vision, speech, language, knowledge and search scenarios. Over 370 enterprise customers in India already use these cognitive APIs from Microsoft. Microsoft is working with over 650 partners to bring AI solutions to benefit large, medium and small enterprises in the country.
Microsoft Cognitive Services is a collection of intelligent APIs that allow systems to see, hear, speak, understand and interpret human needs using natural methods of communication. Developers can use these APIs to make their applications across platforms more intelligent, engaging and discoverable. Available at www.microsoft.com/cognitive, it includes APIs on
Vision: From faces to feelings, allow apps to understand images and video
Speech: Hear and speak to users by filtering noise, identifying speakers, and understanding intent
Language: Process text and learn how to recognize what users want
Knowledge: Tap into rich knowledge amassed from the web, academia, or your own data
Search: Locate relevant information among billions of web pages, images, videos, and news with the power of Bing APIs
To date, more than a million developers around the world have already discovered and tried Microsoft Cognitive Services.
Microsoft and partner solutions available to Indian customers are many. Here are a few examples.
Vision
Seeing AI – Designed for users with visual impairment, the Microsoft Seeing AI App combines Artificial Intelligence and rich computer vision to describe surrounding people, text, objects, colors, and currencies in real-time to the user, and is available for download on iOS devices. It can now detect Indian currency and narrate the denomination to the user. This includes all the currency notes that are currently in circulation including the new currency bills issued recently. The Seeing AI app now supports five different currencies including the Euro, US & Canadian dollars as well as British Pounds.
The Intelligent Kiosk – The Intelligent Kiosk is a Windows 10 Universal App showcasing workflows and experiences using Microsoft Cognitive Services. The kiosk app is a great example of an intelligent application, one that can analyze the emotions on human faces as well as still photographs and predict their age, gender and emotion. It also allows developers to quickly create and train a model to perform face identification against any pre-determined set of faces.
Transforming remote hiring – Bajaj Allianz General Insurance Company, India’s leading private general insurer, is using an automated video interviewing solution from Microsoft partner Talview to hire from the untapped talent from multiple cities across the country. The cloud-based solution, powered by Microsoft Azure, can be accessed by candidates from any smartphone device and is fully functional even on low speed Internet.
To be more competitive and agile in today’s dynamic marketplace, Bajaj Allianz needed to tap talent from multiple locations. This otherwise came with huge investments in time and resources from both the recruiter and candidate. Deploying automated video interviewing has saved the company time and resources while vastly improving the recruitment process. Candidates are now remotely participating in interviews via smartphones at their own convenient time and place, and hiring managers have the flexibility to assess and evaluate candidates without the need to travel to different locations. The company is also using Talview Behavioral Insights [TBI] to build behavioral profiles of candidates. These profiles are enabling hiring managers to find the right person for the job backed by data-driven insights.
Language
Real-time language translation – Microsoft has recently brought the power of AI and Deep Neural Networks [DNN] to improve real-time language translation for Hindi, Bengali, and Tamil. With DNN-powered language translation, the results are more accurate and sound more natural. Users can avail the benefits of DNN-enhanced Indian language translation while surfing the internet across any website on the Microsoft Edge browser, on Bing search, Bing Translator website, as well as Microsoft Office 365 products like Word, Excel, PowerPoint, Outlook, and Skype.
The Microsoft Translator app in Android and iOS can recognize and translate languages from text, speech and even photos. AI deployed in Microsoft’s language translation technologies is bringing more accurate speech recognition and higher quality machine-powered translations to all 60 languages supported by Microsoft’s translation technologies worldwide.
Knowledge [Conversational User Interfaces]
WittyParrot – WittyParrot is an AI & ML powered knowledge and process automation platform for sales, support and knowledge workers. Key solutions include Voice enabled Chat Bots, Document Automation, Contract Lifecycle, Omni-Channel Communication and Engagement. WittyParrot was part of Bengaluru-based Microsoft Accelerator’s 10th batch where they underwent an intensive six-month coaching and mentoring programme.
They are using Microsoft’s Azure cloud offering and leverage it for technologies like big data, Internet of Things [IoT] and advanced analytics, among others, while being fully integrated with Microsoft Office and Microsoft Office 365, several CRM platforms and various voice enabled chat-bot technologies. WittyParrot solutions are being used by leading IT and ITES organizations such as Oracle, Couchbase, Collabera and Data Endure.
Ruuh – Ruuh, Microsoft’s social AI chatbot created specifically for India, has approximately 1.5 million users. Launched a little over a year and a half ago, Ruuh has exchanged 100 million messages with her users so far. You can engage with her on Facebook in the same way you would interact with a friend.
She is built using the vast social content available on the Internet [with strong checks and balances to protect her from exploitation]. Further, she is well versed with Bollywood and has a good sense of humor too. As an AI chatbot, she is learning increasingly from human interactions to respond emotionally and intelligently, providing a unique viewpoint, with manners and emotional expressions.
Knowledge [Productivity]
AI in Office 365 – Microsoft’s AI infused Office 365 helps organizations and employees get the most out of O365 in the following ways:
Intelligent, personalized search: This personalized experience uses signals from the Microsoft Graph to provide tailored search results across content and people in an organization based on a user’s work patterns. The redesigned results are easier to explore and allow users to preview files with support for over 270+ different file types without ever leaving the search page.
PowerPoint Designer: It is easy to get beautiful designs in minutes for even more types of slides. Designer in PowerPoint now can recommend professional design options for bulleted process lists. This expansion builds upon previous Designer updates to incorporate facial detection, color extraction and more in images. Additional categories of text will be supported in the future, such as timelines.
QuickStarter in PowerPoint and Sway: Powered by the Bing Knowledge Graph, QuickStarter in Sway and PowerPoint provides carefully curated outlines for any topic, including recommendations on information to include, categories to consider and associated images tagged with Creative Commons licenses. This provides a solid starting point to then continue building a presentation.
MyAnalytics: Users can createbetter work habits with the help of Microsoft MyAnalytics. MyAnalytics provides insights to help understand how users spend time at work, across meetings, email, time they designate as ‘focus time’ and after-hours work. This way, they can set productivity goals and monitor progress over time.
Users can also gain visibility into who they collaborate with most. In the future, MyAnalytics will deliver insights to teams and Office 365 Groups to help them establish better ways of working together, uncover hidden inefficiencies and align on priorities.
Some useful resources for getting started with Microsoft’s Cognitive Services and How app developers can infuse Language & Speech capabilities into their apps can be found below:
Getting started with Microsoft Cognitive Services
Language with Microsoft Cognitive Services: Infusing language and speech capabilities into your app
AI and Microsoft
Microsoft has an ambitious goal to make AI accessible and valuable to every individual and organization, amplifying human ingenuity with intelligent technology.
Microsoft is infusing intelligence across all its products and services to extend individuals’ and organizations’ capabilities and make them more productive; providing a powerful platform of AI services and tools that makes innovation by developers and partners faster and more accessible; and helping transform business by enabling breakthroughs to current approaches and entirely new scenarios that leverage the power of intelligent technology.
In its work to deploy AI everywhere, Microsoft is taking a thoughtful and trusted approach – designing AI innovations that extend and empower human capabilities in all aspects of life, while keeping people in control. Microsoft’s approach to AI puts users in control, with intelligence that is transparent and secure, and sets the highest bar for protecting privacy, while also being inclusive and respectful to all.