In line with its vision to be a complete communication app, Truecaller, launched its voice call feature, ‘Truecaller Voice’ globally. The in-app voice over internet protocol (VoIP) based feature will allow users to make free, high quality [HD], low latency and quick to connect audio calls through WiFi or mobile data connectivity. The launch is the newest addition to the recent stream of updates, that is aimed to provide a full-fledged communication experience to Truecaller’s over 140 million daily active users globally.
The company has already begun the roll out of this feature in a phased manner to all its Android users from 10th June 2019. Truecaller users are making more than 180 million outgoing phone calls per day using the platform’s in-built smart dialer, of which more than half are between Truecaller users. The Truecaller Voice shortcut has been strategically integrated at relevant touchpoints in the app such as call logs, SMS Inbox, contact profile and after call screen. This enables users to seamlessly access the VOIP based call feature anywhere within the Truecaller app without switching to other applications.
With this, Truecaller currently offers a one-stop integrated communication platform that hosts a range of key features including Caller ID, Intelligent dialer, Smart SMS inbox, Mobile Payments and Flash messaging. Commenting on the launch Rishit Jhunjhunwala, VP Product, Truecaller, said
We are ecstatic at the launch of ‘Truecaller Voice’. We have been working towards building a full communication suite for our users and voice calling is the next big step in line with this mission. Through this integration, we are looking forward to effectively provide an end-to-end communication experience, where users can call, text, chat, filter messages, block spam and even make digital payments, all in one app. We are also planning to expand this feature to iOS in a few weeks.