Daiwa committed to bring the latest technology to India at budgeted prices, announces the launch of its service app ‘My Daiwa’. This is in line with Daiwa’s strategy to provide the best in class customer experience with 24/7 on-demand after sales service to the end consumers, among various other utilities.
The highly differentiated and interactive customer experience aims to demystify the experience of accessing after sales service. The app shall allow scheduling installation/repair appointments and estimating service costs, accessing service history/current status, one call connection to Daiwa emergency assistance service, notification inbox for latest updates, service feedback mechanism & also allows you to Register your product for standard/extended warranty.
Speaking on the launch of the app, Arjuun Bajaj – Director, Daiwa, said
We strongly believe the key to every successful brand is ‘After Sales Service’. Effective After sales allows brands to build stronger connect with the consumers. Not only this extension assures a peaceful buy but also brings a stronger connect with the consumer. We hope we are able to serve our customers better in an Industry where brands are many but when it comes to building relations with customers they become handful. We are here to change the stereotyped perception of the TV Industry.
The Daiwa app can be downloaded from Google Play Store.
About Daiwa
With over 33 years of experience in TV industry, under the Group company ‘Videotex International Pvt. Ltd.’ Daiwa entered the TV Segment in India with one purpose; offering unprecedented, groundbreaking technology with unmatched quality products and prices.
The brand ensures consistent quality and uniformity in its offerings; its SMT [Surface Mounting] for making motherboards in India, Clean Room for Panel assembly, MI [Manual Insertion] line, Automatic FA [Final Assembly] line sets new benchmark for manufacturing quality and facilities in India. For more information, please visit Daiwa