Smartbox.in, India’s first network of automated parcel delivery terminals, commenced its operations in India with Oriflame becoming the first company to offer the superior customer experience associated with receiving orders via automated delivery terminals to its customers. Additionally, Smartbox has partnered with YES Bank to power their terminals with unattended payment solution. Besides being the only available 24/7 parcel delivery service, Smartbox also offers the option of cashless COD making it the most safe, secure and private among the available delivery options.
Oriflame, the leading international beauty products company, has entered into a strategic alliance with Smartbox to offer the most flexible and convenient alternative to receiving parcel delivery from couriers at home or office. The partnership brings in extended capabilities to deliver orders 24 hours a day through Smartbox’ automated parcel delivery terminals installed at strategic locations in Delhi NCR.
Last mile delivery is one the most crucial steps in the entire delivery process-as it involves a lot of co-ordination between logistics partner and end consumers to locate exact address, match timings, etc. Current delivery methods of most ecommerce companies often result in repeated/missed delivery attempts, or returned orders due to last mile delivery challenges that increases cost per delivery and loss of order respectively. Automated delivery terminals from Smartbox solves such challenges of ecommerce companies while at the same time, empowers consumers with a highly secure, private & convenient way to collect their orders.
Smartbox delivery terminals have been installed at various convenient locations such as metro stations, residential complexes and office premises from where shoppers can pick their parcels 24/7 as per their convenience, be it the early morning or late night. Smartbox automated parcel terminals are also environment-friendly and help in reducing carbon footprint.
Oriflame becomes the first company in India to deliver products through automated terminals. This is a shift from the traditional courier home-based delivery system to more efficient self-service lockers.
Kunal Verma-Operations Director, South Asia, Oriflame Cosmetics said
This is a crucial move from the perspective of Oriflame as an endeavor to streamline the product delivery to our network of consultants and consolidate our position in the market by providing high-quality products faster to end customers. We see this partnership with Smartbox as a great opportunity to eliminate logistical bottlenecks and make our network more efficient. We have successfully used such services in other markets and hope to make this association with Smartbox a similar success in India. The Smartbox network is expected to first cover Delhi NCR extensively before moving to remaining 7 metros and eventually to cover the Rest of India.
Amit Sawhney-CEO, Smartbox Ecommerce Solutions Pvt. Ltd. said
We are delighted to get into this partnership with a globally leading brand in its category like Oriflame. Our technology helps solve the most complex and costliest part of a parcel’ journey – i.e. the last mile. Our agile platform is a world class solution that solves multiple challenges for E-commerce businesses in India.
YES BANK has ensured that best-in-class security systems are implemented for ease and safety of transaction for consumers at various locations across Delhi NCR to give today’s busy consumers the flexibility to take deliveries at the place & time that fits their schedule-instead of courier person’s schedule.
Speaking on the partnership Ritesh Pai, Senior President & Country Head, Digital Banking, YES BANK said
Earlier this year YES BANK partnered with Smartbox to efficiently solve the last mile delivery challenges of e-commerce companies and offer additional convenience to the online shoppers. YES BANK powers the payment solutions for Smartbox network of more than 60 Automated Parcel Delivery Terminals installed in Delhi NCR region, and provides best-in-class security systems to ensure easy and safe transactions by shoppers. I am excited about the next phase of this innovative solution where we get onboard the online seller/merchant base. One such significant partnership is with Oriflame, an international beauty brand, that will now use Smartbox solution powered by YES BANK to deliver its products at the delivery terminals near the consumer’s vicinity. We at YES BANK are working in tandem with e-commerce players to drive digital banking in India & build an advanced ecosystem for both the buyers and sellers.
With the recent government emphasis on digitization and its push towards making India a cashless economy, Smartbox with its inherent cashless COD option will also help its clients as well as their customers in making this transition as smooth as possible.
About Smartbox
Smartbox is a fresh & innovative new way to simplify online shopping. It is India’s first integrated network of automated parcel delivery terminals-a true symbol of technology bringing convenience to online shoppers. Smartbox has been established with an objective of streamlining the delivery process of e-commerce businesses in India and improve online shopping experience for consumers. For more information, please visit SmartBox