A couple of years back, owning a car was considered a luxury and a distant dream for many of us but now the car has become a commodity! The rise in disposable personal income, higher aspirations of working middle class, easy access to loans and growth of the on-demand economy are some of the factors that have led to increased demand for cars in India.
As per a report from the Indian Brand Equity Foundation, sales of passenger vehicles increased by 16.7% to 258,000 units in August 2016 driven by better-than-expected monsoon and strong buying sentiment. Sales of commercial vehicles grew by 1.53 per cent to 52,996 units [Source]. These staggering figures definitely indicate that the auto industry in India is one of the largest in the world!
Ever changing automobile market landscape
The automobile industry landscape is changing at a rapid pace and the shared mobility torch-bearers namely Uber, Ola are driving force behind this change. A couple of months back, Ola signed a deal with Mahindra and as mentioned by Mr. Mahindra – The auto industry will grow but will it grow as much as it would have in the absence of car sharing, definitely not. That will certainly affect the potential of the market. In a country like this, starved of infrastructure with urban congestion, may be that is a very good environmental solution. People will buy cars when they want it as a sign of aspiration. Given the very low penetration, a car park of only 30 million here, there is a clear opportunity to grow both fleet market and individual buyers’ market [Source]
Even though there is a burgeoning growth of the automobile industry, the automobile repair and services industry continues to remain highly unorganized. India’s car servicing industry is slated to be a Rs 33,000-crore business by 2020, up from Rs 20,000 crore now [Source]. Since the car services market is highly fragmented, car owners have to depend on local garages for repair & service and most of the times the experience might not turn out to be pleasant. Local garages using bogus spares, delayed delivery, lack of customer service & orientation, incomplete repair works creates an overall bad customer experience. However, thanks to the increasing penetration of internet, car owners can now avail important car services at a click of a button. Startups like Fulltank are on a journey to organize the automobile repair services market by Providing an exceptional on-demand car repair and service at the doorstep.
Fulltank – Important car services available on a click
Fulltank is a car service provider currently operational in Bengaluru and Coimbatore. Whether your car broke down on a highway & you need assistance or you want to avail important services like a car wash, buying tyres, stepney change, etc. right from the comfort of your home, Fulltank would come to your rescue.
Unlike local garage shops, the spare parts used by Fulltank are 100% genuine. Their services are 24*7 available via their Android & iOS app. They also provide immediate assistance for any Break downs, Punctures, Fuel Out, Flat Tyre, Towing, etc. that happens all of a sudden in your vehicle.
Fulltank – Roadside Assistance, Chauffeurs, Car Insurance and more
Apart from being a handy companion in emergency situations, Fulltank also provides a gamut of services listed below:
Roadside Assistance – Be it fixing a puncture, towing a vehicle or replacing tyres, Fulltank provides all these services at the convenience of your fingertips. It charges a nominal fee for the service being provided. They have on-boarded verified mechanics who ensure that your car remains in awesome condition even after service!
Chauffeurs – Sitting in a car becomes an experience only if the steering is controlled by the right person. In order to provide an exceptional experience, FullTank offers chauffeurs rental service. The chauffeurs present on their platform possess good competency and clean driving record.
Maintenance Services – They provide comprehensive maintenance services such as scheduled 10000 km, 20000 km, oil change, etc. Fulltank also assists its customers with car insurance, car service, car wash as well as repair.
In a nutshell, Fulltank has a range of services built for well-being of your car
Fulltank – Mobile app for your car service needs
As mentioned earlier, the Fulltank app is available on Android as well as iOS. The app has user-friendly interface and once you download the app, you need to enter the car details [like the brand, car number, engine type, etc.] in Fulltank. Availability of some of the services like tyre replacement, battery replacement, stepney change, etc. might vary across different car models.
To top it all, in order to delight it’s customers Fulltank would offer up to 71% off on car wash services with free pickup & drop once you complete the following survey. #BeaHero and join the fight against the industry villains by downloading the Fulltank app. If you have used services from Fulltank, please leave your feedback in the comments section.
As it is rightly said by Alexandra Paul
The cars we drive says a lot about us