Consider that you have made a plan to buy a new laptop and you are in the middle of chat a conversation with your friend seeking his/her suggestions. Great, you made a decision on the which laptop to buy, time to hop to another app (e-commerce app) that gives the best deal on the laptop, finish the transaction and come back to the chat to inform him/her about the purchase! This involves so hops between multiple apps i.e. Chat Window->Coupon App (in case there is a deal on the laptop)->Choose the right e-commerce platform, complete the transaction->Return back to the Chat. Though there are lot of startups that are working on the solving the Cross App Reach issue but you again the user needs to install that application on the phone!
There are lot of innovations happening in the field of Artificial Intelligence (AI), Natural Language Processing (NLP), Human Computer Interaction (HCI), etc. in mobiles as well as mobile apps i.e. apps are being made smarter by using AI. Though the keyboard on your phone is meant for typing, there is still a lot of intelligence/logic that can be built on top of the it since it is most used native application on the phone. Meet Xploree, the thinking keyboard from KeyPoint Technologies that can do much more than just typing! In this article, we review the Xploree Keyboard from KPT (The review was done by using Xploree keyboard for Android).
Xploree : Where Intent meets Actions
Xploree was born out of an idea to use Language Intelligence as a unified playground for connecting brands & services to consumers. With Xploree, the keyboard can do much more than typing and your simple input interface is transformed to a smart personalized assistant to consumers. Xploree is a smart-thinking keyboard that uses AI, NLP that takes us beyond auto-corrections and word predictions hovering over high value, “in-the-moment” discoveries, when the user needs the most!
Xploree uses patent-pending technology that deciphers’s user’s intent and serves relevant recommendations. However, understanding user intent is a very difficult task due to language variability (diverse languages, varied chat vocabulary, etc.), unique short writing styles on mobile (sentences are never uniform and decoding them when emjois are used is even tougher), identifying buying v/s selling intent and matching it with exact discovery.
In order to solve the intent prediction requirement, the Xploree keyboard predicts user intent as they text, chat, etc. based on their current and past context. User context includes many attributes such as the text being typed, the app in use, user’s geo location, his/her previous chat history, language in use, user’s favourites (brands, categories, etc.) etc. Along with user intent prediction, it also does Sentiment Analysis (positive, negative or neutral) to present the user with the best Recommendations e.g. The options being presented to a user who is searching for Flowers would be different based on the chat context & history.
Thanks to Xploree, you need not leave the context of your current app since your demands are served right in the chat context!
Xploree : Design, Privacy, Discoveries, Language support and more
Design and Performance Impact – Though Xploree is a smart-keyboard that makes deal-discovery and content-discovery easy for the users (thereby minimizing the app context switch issue), it was required that it does not digress from the Core requirements of a good keyboard 🙂 and it does not disappoint. The keyboard retains the look & feel of a normal keyboard including minimal (and some festival specific) themes. You would not miss those simple themes and customizations that you see in the stock Google Keyboard. It is very light on Memory, CPU and Battery.
Privacy and Safety – Since Xploree’s engine does the entire intent & sentiment level processing on the client side i.e. user’s phone hence, it does not consume more battery. In fact, during our discussion with the Xploree team at the #XploreeBloggersMeet, it was confirmed that there is no user data sent to any server and user-privcay is of highest priority! Hence, users can be rest assured that there is no stalking on the phone 🙂
Presto : Personalized Recommendations – Xploree user is presented with intent based recommendations on discovery cards called Presto. Users have the flexibility to filter brands/products of interest so that discovery is more Personal & Customized.
Language Support – Xploree is available in 110 different languages Hindi, Tamil, Telugu, Marathi, Oriya, Malayalam, etc. including many international languages. The rise of the ‘new-lang’, along with proliferation of social media, has vastly impacted real-world social applications. This makes language variability more complex with mis-spelt words, short forms and ‘newbie’ lingos. Not to forget, short writing is also unique on mobile. Keeping these varied requirements in mind, Xploree supports typing in Hinglish, Tamlish, Banglish, Kanglish,etc. i.e. amalgamation of Engligh with other local language.
1. Auto-correction and next word prediction
2. Adaption to user style of writing
3. New word addition and personalized dictionary
4. Easy language change on the keyboard in more than 110 options with a single swipe of the space bar
Xploree : Growing partner eco-system
