Exotel, one of India’s leading cloud telephony companies has achieved a milestone by connecting 93 million people in FY 2015-16 which accounts for over 42% of the Indian smartphone user base. Exotel also connects three million calls on a daily basis and has enabled 1.6 billion calls since its inception.
This growth momentum further strengthens Exotel’s position as a leading cloud telephony service provider in India. Over the past year, Exotel has grown significantly as a company with their technology team doubling in size. They have a team of 100 employees working at their Bengaluru office.
Exotel’s technology expertise has been reaffirmed with the launch of Exotel Labs that reflects their vision to spur innovation in the voice space. They have also announced plans to expand in South East Asia with a foray into Singapore earlier this year with an initial investment of USD 10 million for the next two years. The biggest business advantage clients see is improvement on their operational efficiency and using call intelligence to track business growth. Along with this, the customer privacy angle too has been an important factor for customer adoption.
Speaking on the expansion, Shivakumar Ganesan, Co-founder and CEO, Exotel said
I am delighted with the widening appeal of Exotel’s solutions and our growth trajectory since we started. This shows we are moving in the right direction to become a leader in cloud telephony space. We hope to continue this upward growth trend in the coming years by adding diverse clients to our portfolio. We see strong adoption growing among the marketplaces, job portals and food tech startups.
About Exotel
Exotel is the most reliable and scalable cloud telephony platform in India. Founded by Shivakumar Ganesan, Ishwar Sridharan and Siddharth Ramesh in 2011, it powers voice communication for over a 1000 businesses including brands like Ola, Uber, Flipkart etc. Voice & Data picked Exotel as the Editor’s Choice Emerging Company of the Year 2014. Nasscom’s Emerge Product conclave picked Exotel as one of the top 10 emerging startups in India. For more information, please visit Exotel