Akosha, a messaging platform for all consumer-to-business interactions, is now extending its services to students who are seeking admission in Delhi University. Through the Akosha app, they can chat with experts and have all their queries and doubts regarding the DU admission process answered within minutes.
At present, Akosha is receiving 500 queries per day and its Facebook page for the initiative already has over 10,000 likes.
The idea behind the initiative is to save students some anxiety and trouble that has become a common feature of getting admissions into the most popular and prestigious university of the country. Now, instead of running around in the heat from pillar to post, trying to get clarity on their basic doubts, they can sit in the comfort of their homes and just ask the Akosha experts through their mobile apps.
The questions that students ask range from basic queries about important dates, admission tests etc. to more vital and oft-confusing questions such as eligibility for various courses and impact of not studying a subject in school on the cut-off.
Speaking on the initiative, Ankur Singla, CEO & Founder, Akosha said
The vision behind the initiative is to leverage the benefits of technology to solve regular pain points of the common man. On the Akosha chat app, we have 7 channels at the moment and this initiative falls into the category of education. This is one domain that is extremely crucial but is often replete with complex procedures and unclear stipulations in our country. Going forward, we will introduce more such campaigns to solve the basic needs of our users.
The experts that Akosha has enlisted are second year students of the University who are well acquainted with all the nitty-gritties involved and are also interacting with heads of departments and attending Open Sessions on campus to be on top of all the happenings. They are therefore in a position to help out students with ready access to all vital information in a few clicks.
Akosha app on Android can be downloaded from here
About Akosha
Akosha is a horizontal platform for all consumers to business interactions. Customers can connect with any businesses using an Akosha mobile app, dedicated customer care helpline and website.
Akosha has received over 40,00,000 consumer queries across sectors, including telecom, consumer appliances, ecommerce, mobile, banking and insurance in 2014. The company has 350+ employees and 3 offices in India.
On the B2B side, Akosha OneDirect is a social CRM platform that helps brands in managing their customer experience across all online channels. In May 2015, Akosha secured $16 million in Series B funding led by Sequoia Capital.