When, what, how…. to speak has become an integral part of the work culture.Many times,out of emotions,we make blunder and communicate in a wrong way to the other person and this results in an unprofessional environment Below is an article on “Business Etiquette“(from Hindustan Times) by Ranjan Acharya,Senior VP-HRD,Wipro that focusses on some of the basic do’s of Business Etiquettes.
Note: The points that I liked the most are underlined in Blue and Red.
thanks for scanning the article and putting it up. There are many simple but effective rules in the article. It is not that we do not know these but we somehow forget them while communicating with others.
suresh