Few weeks back when I started blogging, there was mention about my old online lifeline – JustDial. Most of us who are online more than half the time always rely on mediums like Wikipedia, Google Maps, JustDial etc for information. The advantage is you have ready-made information which comes free of cost & MOST of [...]
Category Archives: Customer Service
Few days back, there was a post which highlighted “How language barrier could be a hindrance to your business“. Today’s article came in as an email forward from Alok Padhi that very well explains the above mentioned problem[& would surely bring a smile on your face ]. A disappointed salesman of Coca Cola returns from [...]
There is an interesting e-book “Testify-How remarkable companies are creating customer evangelists” which focuses on how companies are winning customers and effectively making each one their evangelist !!! It is a very interesting compilation, the companies about which I enjoyed reading the most are: Uconference – CEO as the feedback machine [Page 23] Sesame Communications [...]
Next day being the auspicious occasion of Diwali,I decided to get a different look and the time spent at the saloon shaped up in an excellent learning experience. The barbers at the shop showed great professionalism[both in terms of work and customer delight] which can be easily co-related to our day to day activities. Below [...]
Few months back, I came up with an article titled “What before a Business Plan”.Today, we would focus on something which is inseparable from the Business Plan called “Feasibility Study”. It is true that once we have the B-Plan ready, the very next step is to get going and focus on how to achieve the [...]








