India’s leading B2B e-commerce company, Industrybuying announces that it has selected Ozonetel as a cloud telephony service partner to maximize the workflow and accelerate its business growth.
In the past one year, Industrybuying has emerged as one of the largest B2B e-commerce platform in the country. The company has more than 5000 sellers, 75000 registered businesses, over 150 enterprise customers transacting through its platform and the growing business required a reliable telephony partner to automate and manage the entire
workflow.
Rahul Gupta, Co-founder Industrybuying said
With Ozonetel’s cutting edge technology, we are able to automate the entire telephony process. Integration of such technology has reduced the overall operations cost and we are able to provide seamless experience to our end customers. We intend to make this association into a long term relationship and further enhance the back-end process as per our requirements.
Ozonetel helps businesses to manage their calls without any hardware or software installation. The services allows its customers to use their multi-channel modes of communication – be it voice, email, social media, SMS, chat, all on one platform.
CSN Murthy, CEO and Founder Ozonetel said
Cloud telephony has become an integral part of businesses and integrating such technology greatly minimizes the operational cost and maximizes the productivity of the sales and support executives. We are pleased to offer cloud telephony services to Industrybuying and join them in their growth story.
As per the agreement, Industrybuying will be using a range of services, which entails multi-channel Cloud Contact Center with ACD & Dialers, Missed Call, Conference, Promotional SMS and APIs. Industrybuying app is available for android users to download on Google Play and will soon be launched on the iOS store as well. Industrybuying Android app can be downloaded from here
About Industrybuying
Industrybuying is a leading Business e-commerce platform, selling a wide range of business and industrial products to SMEs as well as large businesses. It has over 4,000 registered sellers and more than 60,000 registered businesses – SMEs & large corporates that are procuring online from Industrybuying. Industrybuying offers over 1 million products across 45+ categories ranging from Safety and Security, Electrical and Lighting, Power and Solar, to MRO supplies and many more categories.
Industrybuying is backed by some of the leading Indian and global investors. Based out of Delhi NCR, the company has a Pan-India footprint with fulfillment centres in Mumbai, Pune, Ahmedabad & Bangalore. For more information, please visit Industrybuying.com
About Ozonetel
Ozonetel, a Telco grade CaaS (Communication as a Service) platform on the Cloud provides the right tools to reach, engage, support and retain your customers. Ozonetel allows its customers to use their multi-channel modes of communication – be it voice, email, social media, SMS, chat, all on one platform with no capital investment. Ozonetel is available across 65+ countries. Ozonetel has its IP of CLOUDPSTN making the platform accessible across the globe.
The Ozonetel platform comes with a 99.9% up-time as the platform maintains redundancy at every level – be it switches, firewall and lease line connections. The intelligent routing of the calls also comes with redundancy. Being on the Cloud, Ozonetel solution can be used on plug & play basis at a fraction of the price provided by legacy on-site box providers. For more information, please visit Ozonetel